We employ the latest security tools, processes and practices to ensure that our customers are trading bitcoins in a safe, worry-free environment.


Platform Security


Akamai provides DDoS attack protection, firewalls and rate limiting

All site traffic runs on the SSL protocol (https)

Two-factor authentication (2FA) is offered to all users as
an added layer of protection

Sensitive user data is encrypted in our database

100% of Customer Bitcoins Stored in Offline Cold Wallets 





We don't take chances with the security of our customers' funds. This is why we only use offline cold wallets to store customer bitcoins. As an added layer of protection, our cold wallets are secured with multi-key encryption.


Internal Best Practices



Secure Sharing

Sensitive information is shared internally using PGP encryption.


Vendor Oversight

itBit employs strict criteria for vendor selection including technology standards, internal audit procedures and financial safety.


 Background Checks

Thorough background checks are conducted on all employees prior to on-boarding. 


itBit Bug Bounty Program

As part of our proactive security measures, we've initiated the itBit Bug Bounty Program. The program rewards participants for the responsible disclosure of bugs and discrepancies on our website. We invite you to help us keep our platform safe for all itBit customers.