Since launching in 2013, itBit has strived to push the boundaries of sophistication in bitcoin trading. In May 2015, we obtained a trust company charter and opened the first regulated bitcoin exchange in the U.S. Our regulatory status gives us the ability to work with leading financial institutions throughout the US and across the globe. Today, we stand alone as the only company in the space that offers bitcoin traders access to both a global exchange and OTC trading desk.
The itBit team has a unique blend of skills that combine digital asset and Wall Street expertise with FinTech innovation. We are committed to delivering personalized customer support, best-in-class security and a premium trading experience.
itBit has offices in two key global financial markets, New York and Singapore.
ABOUT THE ROLE
We're looking to add an Operations Analyst on a contract basis, with the potential to transition to a full-time employee. In this role, you will ensure daily, weekly and monthly accounts reconciliation, help build and enhance our current business processes and ensure round-the-clock operational effectiveness. This role offers the opportunity to gain meaningful experience in the innovative Bitcoin industry.
WHAT YOU'LL DO
Provide support with daily deposits and withdrawals for both fiat and virtual currencies
Review client transaction activities and highlight abnormal or fraudulent activities
Perform and develop daily reconciliations
Ensure the accurate and timely escalation and resolution of all inquiries
Address ad hoc queries from all departments, including marketing, business development, technology and compliance
Manage process improvement by casting a critical eye over everything we do and suggesting and implementing improvements to operational processes
WHAT WE'RE LOOKING FOR
Smart, articulate and self-motivated team member with a can-do attitude who is comfortable getting their hands dirty and taking on a variety of tasks
Proficiency with Excel; experience with VBA/macros a plus
1-3 years work experience in a middle or back-office operations role with a financial institution a plus
An understanding of bitcoin and virtual currencies (not required, but a plus)
ITBIT IS AN EQUAL OPPORTUNITY EMPLOYER. IT DOES NOT DISCRIMINATE ON THE BASIS OF SEX, AGE, COLOR, RACE RELIGION, MARITAL STATUS, NATIONAL ORIGIN, ANCESTRY, SEXUAL ORIENTATION, PHYSICAL AND MENTAL DISABILITY, MEDICAL CONDITION, GENETIC INFORMATION, VETERAN STATUS OR ANY OTHER BASIS PROTECTED BY FEDERAL, STATE OR LOCAL LAW.
Bitcoin trading involves a high degree of risk. The bitcoin market is new and unproven and may
not grow. Currently, there is relatively small use of bitcoin in the retail and commercial
marketplace in comparison to relatively large use by speculators, thus contributing to
price volatility that could adversely affect an investment in bitcoin. In order to
participate in the trading of bitcoin, you should be capable of evaluating the
merits and risks of the investment and be able to bear the economic risk of
losing your entire investment. No material at this site should be considered
as an offer by itBit to sell or solicitation by itBit of any offer to buy bitcoin.