In-House IT Specialist

New York, NY

Job Responsibilities:
  • Help the company manage its fleet of computers, printers, peripherals, and monitors.
  • Work with our managed IT Service Provider to help physically troubleshoot problems where appropriate
  • Troubleshoot and repair connectivity and physical (memory, screen, keyboard, etc) challenges
  • Provide input to management for recommendations as to new equipment purchases 
  • Help with inventory of machines and licenses.

What we’re looking for:
  • 5+ years of relevant work experience in public, private, or non-profit settings;
  • Someone highly comfortable in a primarily Mac environment;
  • Demonstrated experience with customer service and technical support;
  • Ability to evaluate risks, articulate issues, raise awareness and provide and implement solutions;
  • Excellent written and oral communication skills;
  • Familiarity in host, network and application security;
  • Knowledge of Cloud storage, document, and mail management and security;
  • Understanding of SIngle-Sign On/Two Factor Directory/ID Platforms
  • A working knowledge of common enterprise and financial services applications.
Bonus Points:
  • Certifications: Apple, Microsoft
  • Understanding of Blockchain, including familiarity with blockchain cryptography and knowledge of Cryptocurrencies like Bitcoin and Ethereum
  • Familiarity with build tools and automation in software engineering  - such as in Continuous Integration (CI) environments and DevOps
  • An understanding and comfort with operating on the command line

Apply Now

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