Strategic Operations Associate

Singapore


itBit is part of the Paxos family, whose mission is to modernize finance by mobilizing assets at the speed of the internet. As a global exchange and custodian, itBit offers institutional and retail investors a regulated platform to buy, sell and hold crypto assets. In 2015, itBit obtained a New York State trust company charter and became the first regulated crypto exchange in the U.S. A regulated financial services company based in New York City, itBit is focused on meeting the sophisticated needs of institutions, active traders and other crypto asset trading professionals.   
 
Our Products include: 

  • Paxos Standard (PAX) is the world’s first regulated crypto asset, fully collateralized 1:1 by the U.S. dollar. This stablecoin offers a liquid, digital alternative to cash that is available 24/7 for instantaneous transaction settlement around the world. Launched in September 2018, it’s the most traded USD-backed stablecoin.
  • itBit is a crypto-asset exchange with trading services including escrow, custody and OTC trading.
  • Precious Metals: Based in London, our precious metals team works on a broad suite of products to simplify precious metals post-trade confirmations. The team launched Paxos Confirmation Service earlier this year. Since launch, the Paxos Confirmation Service has confirmed well over 100,000 trades with aggregate notional values in the hundreds of billions of dollars.
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Who You Are: 

  • You have comfort working in a tech-driven environment with the ability to coordinate across several stakeholder groups (Engineering, Operations, Compliance, Marketing, People, Strategic Initiatives-Office of the CEO)
  • You have strong written and verbal communication skills
  • You have strong project management orientation with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve for them
  • You embody our culture and values
  • You have the ability to think on your feet and adapt to changing priorities and demands
What you’ll do:

  • You will build a nimble infrastructure where we can support an expanding innovative product base.  Additionally, we’re seeking someone who can execute all workflows for speed and accurate delivery while participating in strategic reengineering, audit, risk, and new business initiatives. 
  • You will actively engage with users and provide scaled support to resolve their issues, identify user trends, and work with cross-functional partners to resolve issues using technology and automation. 
  • You will actively partner cross-functionally with stakeholders of the engineering, and other cross functional partners to build scale and promote risk mitigation policy.
  • You will drive delivery of operational milestones and strategic initiatives set by Operations Management at the company-wide level by ensuring rigor through best-in-class project management practices and by applying critical thinking to each business decision
itBit is an equal opportunity employer. It does not discriminate on the basis of sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical and mental disability, medical condition, genetic information, veteran status or any other basis protected by federal, state or local law.


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